Your Most Frequently Asked Questions
No. Installation is straightforward and does not require professional tools.
Clear instructions are included.
Assembly is possible alone, but we recommend two people due to the size and weight of the machine.
Yes. The resistance system allows multiple spring combinations to adjust intensity.
Yes, all our Pilates Reformers are covered by a 5-year warranty against any manufacturing defect or hidden fault.
This warranty applies to the frame, mechanical parts, and structural components under normal use.
You can view the full warranty details here.
Yes, we deliver throughout the United Kingdom.
Yes, delivery is completely free, with no minimum purchase, to all the countries we ship to: United States.
As soon as your order is dispatched, a tracking link is sent to your email address.
You can follow your parcel in real time until it arrives at your door.




































